SHORT COURSES
About our Short Courses
The Microsoft Office / Liquid VOP / Smart device courses are one week each. These courses are designed to suit individual needs and are focused on maximum trainer-student interaction.
MICROSOFT OFFICE
Our short course trainer is certified for both JAWS and ZoomText by Freedom Scientific. Candidates are offered the following training, focussing on their needs and level of expertise.
- Windows 10 and JAWS / ZoomText shortcut keys
- Teams
- OneDrive
- Word
- Excel
- Outlook
- Internet (Chrome)
LIQUID VOP
The Hein Wagner Academy is the Sole Service Provider of Liquid VOP (Voice Operator Panel) training. Liquid VOP training consists of the following:
- Navigating the programme with shortcut keys
- Incoming call handling
- Outgoing call handling
- Different types of call transfers
- Park a caller for retrieval on another phone
- Change operator status
- Change Directory search from name to surname, company name, etc.
SMART DEVICES
This training is aimed at assisting students with unlocking optimal value from their own smart devices.
This course is invaluable for empowering the visually impaired to become more independent by giving them access to tools and functionality on their personal devices.
HOW TO APPLY
To apply please download the application form below and send the completed form to training@heinwagneracademy.org with the subject line: SHORT COURSES.
NOTE: The application form for this course is temporarily unavailable. While we work on this, kindly send a mail to training@heinwagneracademy.org and enquire about our short course applications.